Digital Risk CLOUD Terms of Use

These Terms of Use stipulate the terms and conditions of use of the web service “Digital Risk CLOUD” (hereinafter referred to as the “Service”). These Terms of Use apply to the Digital Risk Cloud Secretariat (hereinafter referred to as the “Secretariat”), which operates the Service. and users of the Service (hereinafter referred to as “Users”). It applies to all relationships between the two companies.

Chapter 1 General Provisions
Article 1 (Definition of terms)

  1. Capitalized terms used in these Terms have the following meanings:
    (1) “Agreement”: means the contract for the use of the Service concluded between the Secretariat and the User.
    (2) “Applicant” means a person who wishes to use the Service.
    (3) “Account” means the login ID and password used to log in to the Service.
    (4) “Guidelines, etc.”: Guidelines presented by the Secretariat to users when providing the Service, and important matters notified by e-mail, etc.
    (5) “Recommended Environment” means the specifications and environment of devices such as computers and browsers required for the use of the Service recommended by the Secretariat.
    (6) “Registration Information” means information about a User registered in the Service.
    (7) “External Services” means services operated by third parties other than the Secretariat.
    (8) “User-Transmitted Data” means the data transmitted by the User through the Service.
    (9) “Content” means all information, data, and other content provided through the Service.
    (10) “Free Usage Period” means the period during which the Service can be used free of charge. In principle, the free usage period shall be granted only to users who register as a first-time user.

Article 2 (Consent to these Terms and Scope of Application)

  1. When using this service, the user must agree to and comply with all the provisions of this agreement.
  2. The Guidelines shall constitute a substantial part of these Terms.
  3. The Secretariat deems that the User has agreed to all the provisions of this Agreement by using the Service.
  4. All “times” used in this agreement and the provision of this service are based on Japan time (GMT+9:00).

Article 3 (Changes to these Terms)

  1. In the following cases, the Secretariat shall be able to change this agreement without the need to obtain an individual agreement with the user.
    (1) When it is judged that the user will benefit from changing this agreement
    (2) When the amendment to these Terms of Use does not violate the purpose of the Service Service Agreement and is reasonable in light of the necessity of the change, the appropriateness of the content after the change, the content of the change, and other circumstances related to the change.
  2. In the event of a change in the preceding paragraph, the Secretariat shall notify the Secretariat in advance of the fact that the Terms of Use will be changed, the details of the change, and the effective date by means such as the website related to the Service or by sending e-mails.

Article 4 (Overview of the Service, etc.)

  1. This service aims to prevent reputational damage, digital risk, and reputational risk on the Internet by providing a tool to monitor the fluctuation of search rankings such as keywords specified by the user and a tool to point out how to improve search results using AI.
  2. The Secretariat may add new services to the Service or change or delete the Service without prior notice to the User. provided, however, that any changes or deletions to the Service that may cause damage to the User shall be notified in advance by the means set forth in Article 15.

Article 5 (Terms of Use of the Service, etc.)

  1. The Secretariat will ensure that the User’s website and Google Business Profile account will rank higher for specific keywords in search engines by using this service, that all negative keywords that cause the user’s website and Google Business Profile account to not be displayed in the ranking will be detected and resolved, and that AI will provide appropriate advice, etc. It is not a guarantee of any kind.
  2. Users shall use the Service entirely at their own risk.
  3. The Service is provided via the Internet. The User shall be aware that communication charges may be incurred when using the Service, and shall bear such communication charges.
  4. Users are encouraged to use this service on a computer or other device that has the recommended environment, or a browser. The Secretariat guarantees the proper operation of the Service under the recommended environment, but does not guarantee the same operation for use in other environments.
  5. Some of the Services are provided via third-party services. When using an external service, the user must be aware in advance that the terms of use, guidelines, etc. presented by the operator of the external service will apply.
  6. When the user uses each tool of the Service, the user agrees that the Company will disclose information related to the user’s use of the tool as a result of the use of those tools, and that such information will be used to improve the accuracy of the AI installed in the tool.

Article 6 (User-Submitted Data and Content)

  1. User-submitted data and content are stored in the cloud. The Secretariat will pay close attention to the data and strive to manage it safely.
  2. If you need to back up your Transmitted Data and Content, you do so at your own risk. As a general rule, the Secretariat is not responsible for the loss of data of this service due to technical failures or other reasons. In this case, the Secretariat may perform data recovery at its discretion, but does not guarantee its success.

Article 7 (Disclaimer of Warranty, Disclaimer of Warranty)

  1. The Service is provided on an “as is” basis. The Secretariat shall not guarantee the following matters to the user.
    (1) The Service meets the user’s requirements and purpose of use.
    (2) The content is completely accurate and trustworthy
    (3) User-submitted data and content will be stored completely accurately, will be displayed correctly on the Service, and everything will be backed up at all times.
    (4) The communication of this service will not be interrupted at all.
    (5) The information sent and received through this service is stored on a designated device, etc., sent and received normally, or displayed on the screen.
    (6) The Service operates properly on all devices, browsers, etc.
    (7) The information pertaining to this service is displayed normally on all terminals, etc.
  2. The Secretariat shall not be liable for any of the following reasons, even if the User is unable to use the Service normally.
    (1) In the event of a violation of these Terms of Use by the user, erroneous operation, or use in an environment other than the recommended environment
    (2) When restrictions are set in these Terms, guidelines, etc., or in the plan used by the user.
    (3) In the event of a natural disaster, communication failure, hacking by a third party, virus transmission, or other circumstances not attributable to the Secretariat.

Article 8 (Copyrights, Intellectual Property Rights)

  1. Copyrights, trademarks, and other intellectual property rights related to the Service and Content (excluding user-transmitted data) All of these information belongs to the Secretariat or the owner of the intellectual property rights.
  2. Users may use the Service and Contents within the scope of the purpose of preserving their own brand image and as long as they do not violate the prohibitions in Chapter 2, and the Secretariat will grant the use of such services to the User to this extent.
  3. All copyrights of the data transmitted by the user belong to the user who sent the data. Users can use the User Transmission Data sent by them without any restrictions.

Chapter 2 Prohibitions
Article 9 (Prohibited Matters)

  1. When using this service, the user shall not engage in any of the following acts.
    (1) The act of entering keywords related to the website, etc. related to the own website, etc.
    (2) Other acts of using for purposes other than those set forth in Article 8, Paragraph 2.
    (3) Hacking, sending viruses, sending spam emails, etc.
    (4) Unauthorized modification or alteration of programs, databases, etc. on this service
    (5) The act of downloading a large amount of content in a short period of time
    (6) Acts of sending or receiving data that exceeds the file size specified by the Secretariat or data that is not in the specified file format.
    (7) Acts of sending or receiving information that falls under “special care-required personal information” or “individual numbers and specific personal information” as defined in the Personal Information Protection Law
    (8) The account of this service shall be a third party (in the case of a user who is a corporation or organization, a person who does not belong to the user as an officer or employee, and the same shall apply hereafter). Acts of transferring, etc., or allowing a third party to use it
    (9) Acts of allowing a third party other than the user to use this service, or acts of using it for a third party
    (10) Spoofing
    (11) Acts that violate or may violate laws and regulations
    (12) Acts that are or may be offensive to public order and morals.
    (13) Acts that infringe on the intellectual property rights or other rights of the Secretariat or a third party, or cause other damage.
    (14) Any act that violates the terms of use of external services.
    (15) Acts that slander the Secretariat or a third party
    (16) Acts that interfere with the operation of this service

Chapter 3 Agreement
Article 10 (Application and Conclusion of this Agreement)

  1. After specifying the plan that the applicant wishes to use, the applicant shall apply by the means specified by the Secretariat. In addition, the Applicant must specify the e-mail address belonging to the User or the account of the External Service as the login ID for the Service.
  2. Applicants must fill in true and accurate information when applying for user registration. In addition, the Secretariat may request the applicant to submit attached documents such as a certificate of registered matters.
  3. The Secretariat deems that the Applicant has fully confirmed the terms and conditions of this Agreement at the time of application for user registration and has agreed to all of the contents.
  4. The Secretariat shall review applicants according to the following criteria and approve the use of this service to those who pass the examination. In addition, the Secretariat shall not disclose the examination criteria or the reason for rejection.
    (1) Whether or not it is a real corporation or organization
    (2) Whether there are any falsehoods or inadequacies in the application contents
    (3) Whether you have been disposed of by the Secretariat in the past
    (4) Whether there has been any delinquency or non-payment of usage fees in the past
    (5) Whether or not there is any relationship with anti-social forces as stipulated in Article 16
  5. This Agreement shall be concluded when an application is received from an applicant and the Secretariat accepts it. Notice of acceptance from the Secretariat shall be made by sending an e-mail stating that effect.
  6. User registration shall be completed when the Applicant receives the notice of acceptance set forth in the preceding paragraph, and this Agreement shall begin.

Article 11 (Account management, change of registered information, etc.)

  1. When setting a password to be used to log in to this service, the user must specify a character string that is difficult for a third party to guess.
  2. The user must strictly manage the account of this service.
  3. The Secretariat will deem that the use of the Service is by the User himself / herself if the account entered by the User matches the account registered when using the Service.
  4. If you forget your account or if you suspect that it has been leaked to a third party, you must promptly reset your account.
  5. You are responsible for keeping your registration information accurate and up-to-date. If it becomes necessary to change the registration information, the user must promptly change the registration information by the means specified by the Secretariat.
  6. If the user is a corporation or organization, and the change in the registration information set forth in the preceding paragraph is due to a reason that has a significant impact on the user’s decision-making, such as a change in the operating entity or representative, the Secretariat may examine the user in accordance with Article 10, Paragraph 4.

Article 12 (Validity period, renewal)

  1. The validity period of this service shall be one month from the date of completion of payment of the usage fee for this service. However, if it falls under the free usage period, the user shall be able to use this service during that period.
  2. This Agreement shall be renewed with the same contents when the User pays the usage fee for the following month by the expiration date of the effective period.
  3. The term of this Agreement shall not be interrupted in any event.

Article 13 (Usage fee, payment)

  1. The usage fee for this service shall be determined for each plan and shall be as described on each page.
  2. The user must pay the usage fee by the means separately determined by the secretariat.
  3. The Secretariat shall not calculate the usage fee on a prorated basis.
  4. The Secretariat shall not refund any usage fees already paid by the user.

Article 14 (Change of plan)

  1. If the User wishes to change the plan of this Agreement, the User shall carry out the procedure for changing the Plan by the means specified by the Secretariat.
  2. In the event that the user changes the plan, the plan change shall take effect from the time the procedure is completed.
  3. If the user changes to a higher plan, the user shall promptly pay the difference between the usage fee of the current plan and the changed plan at the time of change of plan.
  4. If the user changes to a lower plan, the difference in usage fee between the current plan and the changed plan shall not be refunded.

Article 15 (Termination of this Agreement)

  1. If the User wishes to cancel this Agreement, the User shall carry out the cancellation procedure by the means specified by the Secretariat. In this case, this Agreement shall be terminated at the time of completion of the cancellation procedure.
  2. The Secretariat may terminate this Agreement without any notice or demand to the User if the User falls under any of the following:
    (1) In the event of a violation of Article 9
    (2) In the event of a malicious violation of the provisions of this agreement or a malicious violation
    (3) If you do not follow the instructions from the Secretariat.
    (4) In the event of a reasonable reason for the Secretariat to judge that the credit condition or economic condition of the user has deteriorated, such as suspension of use of the credit card designated as a means of payment, commencement of bankruptcy proceedings, dishonor of bills drawn, petition for compulsory execution, etc.
    (5) When it is found that a part of the registered information has been changed due to a merger of a corporation or relocation of the head office, but the change procedure has been neglected.
    (6) In the event that the Secretariat deems it inappropriate as a user

Article 16 (Elimination of Antisocial Forces, etc.)

  1. The user is not an organized crime group, a member of an organized crime group, a quasi-member of an organized crime group, a company related to an organized crime group, a corporate racketeer, a thug advocating a social movement, a special intelligence crime group, etc., or any other equivalent person (hereinafter referred to as “antisocial force”). In addition, the Company must declare that it is not a person belonging to a corporation in which anti-social forces are substantially involved in the management, and must ensure that it does not fall under the category in the future.
  2. The Secretariat may terminate this Agreement without any notice to the User if the User falls under any of the following:
    (1) When it is recognized that it falls under the category of anti-social forces
    (2) When it is recognized that you are using antisocial forces
    (3) When it is recognized that the person is involved in providing funds, etc., or providing benefits to antisocial forces.
    (4) When the applicant has a socially reprehensible relationship with antisocial forces
    (5) When the User makes violent demands, makes unreasonable demands beyond legal responsibility, threatens words or actions, disseminates violence, spreads rumors, deception, defames credibility using force, obstructs business, or other similar acts.
    (6) When an employee or officer belonging to the user falls under any of the preceding items.

Article 17 (Measures to be taken upon termination of this Agreement, etc.)

  1. In the event of termination of this Agreement, the User shall forfeit all rights related to the use of the Service.
  2. If there is a debt owed to the Secretariat at the time of termination of this Agreement, the User must promptly repay the debt.
  3. In the event of termination of this Agreement, the Secretariat may delete all or part of the Data, including the User’s registration information and User-Submitted Data, at the time of such termination. The Secretariat shall not be liable for any damage incurred by the user or a third party due to the deletion of such information.

Chapter 4 Miscellaneous Provisions
Article 18 (Confidentiality)

  1. The Secretariat and the User shall be liable for information designated as confidential by the other party obtained under this Agreement (hereinafter referred to as “information designated as confidential by the other party” as “confidential information”). shall not be leaked or disclosed to third parties. provided, however, that those that can be proven to fall under any of the following items shall be excluded from the confidentiality obligation.
    (1) Information that was already in the public domain at the time it was disclosed or learned by the other party, or that subsequently became public knowledge through no fault of its own.
    (2) At the time of disclosure or knowledge by the other party, it is already in possession and can be proven.
    (3) Information that has been legally and legitimately obtained or acquired from a third party without any obligation of confidentiality.
    (4) Information requested by supervisory authorities, police, prosecutors, courts, lawyers, etc. based on the provisions of laws and regulations
  2. The provisions of this Section shall survive termination of this Agreement.

Article 19 (Utilization of User-Transmitted Data and Contents at the Secretariat)

  1. In the operation of the Service, the Secretariat may use part or all of the user-transmitted data and content accumulated on the server of the Service for the purpose of improving the quality of the Service or for the purpose of operating its own service. However, even in this case, the following shall be observed:
    (1) Use in a format that does not identify the user of the data
    (2) Do not use the data in a format that can be easily collated with the information pertaining to the user
    (3) Take measures such as masking information related to trade secrets or information that can identify users.
    (4) In addition, do not use it in any other means or methods that may be detrimental to the user of the data.
  2. The Secretariat may create statistical data, etc., together with data related to other users with respect to the user-transmitted data and content collected pursuant to the preceding paragraph, and may freely use the statistical data created by this data without any restrictions.

Article 20 (Handling of Information Related to Privacy)
The Secretariat shall appropriately handle information related to the privacy of users collected from users or provided by users in accordance with laws and regulations related to the protection of personal information.

Article 21 (Means of notification)

  1. Except as otherwise specified, the Secretariat shall notify the User by posting it on the “Notice” page on the Service, sending an e-mail to the e-mail address designated as the login ID, or by any other method that the Secretariat deems appropriate.
  2. Notices made on the “Notices” page of the Service shall be completed at the time of posting on the page.
  3. If the e-mail address specified as the login ID has anti-spam measures, the user must change the e-mail reception settings of the e-mail address and allow the user to receive e-mails from the Secretariat.
  4. In the event that the Secretariat notifies the user by any method, the Secretariat shall deem that the user has agreed to the contents of the notice as of the date of notification, unless there is an objection.

Article 22 (Compensation for Damages)

  1. In the event of a violation of these Terms of Use, the User shall be obligated to compensate for all damages incurred by the Secretariat, other Users, or a third party due to such violation, even after the termination of the Service Service Agreement.
  2. The Secretariat shall not provide any compensation or warranty in the event that the User suffers any damage as a result of the use of the Service, except in cases of willful misconduct or gross negligence on the part of the Secretariat.

Article 23 (Temporary Suspension of the Service)

  1. The Secretariat may temporarily suspend the provision of this service without prior notice to the user in the following cases.
    (1) In the event that the Service cannot be provided due to natural disasters, etc.
    (2) In order to maintain the operating condition of this service in good condition, when performing system maintenance, inspection, repair, etc. of the Secretariat
    (3) Servers, networks, etc. that provide this service (including external services, etc.) In the event of a problem
    (4) When the server, etc. that stores the data of this service is infected with advanced hacking or viruses, or there is a risk of such a situation.
    (5) In addition, when the performance of this service is delayed or impossible due to any reason that occurs outside the scope of the Secretariat’s responsibility.
  2. The Secretariat shall not be liable for any loss or damage incurred by the User due to the suspension of the Service pursuant to the preceding paragraph.
  3. Notwithstanding the provisions of Article 24, the Secretariat may terminate the Service without prior notice to the User if it determines that it is difficult to continue providing the Service due to the continuation of the situation set forth in Paragraph 1.

Article 24 (Termination of the Service)

  1. The Secretariat shall be able to terminate this service by giving notice to the user at least three months in advance. Notice of termination of the Service shall be made by the means set forth in Article 21.
  2. The Secretariat shall not be liable for any loss or damage incurred by the User due to the termination of the Service.

Article 25 (Jurisdiction, Governing Law)

  1. These Terms and Guidelines shall be construed in accordance with the laws of Japan.
  2. Any dispute arising out of or in connection with these Terms and Guidelines shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

Article 26 (Waiver of Rights)

  1. The failure of the Secretariat or the User to enforce any provision of these Terms shall not be construed as a waiver of such provision or right.

Article 27 (Severability)

If any provision of these Terms is held to be invalid or unenforceable for any reason, such invalidity or unenforceability shall not affect the other provisions of these Terms, and these Terms shall be construed as if they did not contain such provisions.